Our users made these suggestions for improving Pulseway
Send messages to multiple groups
I'd like the possibility to send messages to multiple groups at the same time. Currently you can open Systems -> Groups -> Select a group and then open the "Send ...
Suggested by: Martin (19 Oct, '20) • Upvoted: 13 Feb • Comments: 1
Under consideration User to User Communication
Run patch policy on system registered trigger
Ability to run run the assigned patch policy on system registered trigger
Suggested by: Marius Mihalec (07 Oct, '20) • Upvoted: 31 Mar, '22 • Comments: 1
Warranty and calendar
in PSS it would be a great feature to add warranty expiration date to an asset and have a calendar event which alert about that!
Suggested by: Giovanni Anselmo (14 Sep, '21) • Upvoted: 08 Feb • Comments: 0
"silent" remote control so as not to interrupt users
It would be nice to be able to remote into a client's computer in a private session to perform maintenance or troubleshooting without disturbing them while they work.
Suggested by: Bob Clark (21 Jul, '21) • Upvoted: 09 Mar • Comments: 0
Transfer files to endpoints without having to fully take control
If i need to just transfer a file, i need to take full control and interrupt the user work, it would be great to have the possibility to transfer files without the ...
Suggested by: Sebastian Gonzalez (14 Jul, '21) • Upvoted: 09 Mar • Comments: 0
Patch Management - Comments on rules
I think it would be useful if we could add a comment to each rule being added in the Patch Management -> Global Rules section with information about why it was either ...
Suggested by: AC_Martin (12 Jul, '21) • Upvoted: 23 Feb, '22 • Comments: 0
PSA: IT Glue integration syncing of Contracts and Services
Sync Contracts and or Services from PSA to IT Glue "account management" paged for optional use and add here to Services hierarchy and dependencies. This way everyone ...
Suggested by: Johnny J (05 May, '21) • Upvoted: 04 Oct, '22 • Comments: 0
Pulseway PSA: Recurring Master Tickets (updates without changing Start Date)
Be able to update content of existing "Recurring Master Tickets" and not needing to update the "start date" There are several reasons for needing to update the ...
Suggested by: Johnny J (24 Apr, '21) • Upvoted: 16 Jan • Comments: 0
Online/Offline filter options in Systems view
In the Patch Management section, there is a check box to only see online units. I want that same functionality in the main Systems view. If you could expand the ...
Suggested by: David Quiram (20 Apr, '21) • Upvoted: 12 Mar, '22 • Comments: 0
Collect Windows hardware hash and store in device information
Pulseway has the ability to collect set telemetry from hardware on which it is installed. For Windows devices, Pulseway could collect the hardware hash required ...
Suggested by: MK (25 Mar, '21) • Upvoted: 21 May, '22 • Comments: 0
Auto-screen lock after remote session termination
Please add an optional feature to automatically lock screen upon Pulseway Remote Session termination, to automatically ensure client PC security/privacy when remote ...
Suggested by: Nathan Scott (19 Mar, '21) • Upvoted: 02 Jan • Comments: 0
Network traffic based alerts
Pulseway can run network usage reports. So why not add the ability to generate pulseway alerts? Network traffic KB/s > X for X of minutes generate alert.
Suggested by: Darien Allen (05 Mar, '21) • Upvoted: 29 Jan, '22 • Comments: 0
Mass Deployment Features for Mac Computers
It would be great if we were able to create custom installers for mass deployment for non-Windows computers. Custom agent installer is crucial for me in managing ...
Suggested by: Hulusi Onur Kuzucu (26 Feb, '21) • Upvoted: 25 Oct, '22 • Comments: 0
User Controlled Reboots
Having a somewhat user controlled reboot when patches are applied. Instead of giving the users a 5 minute warning where they have no ability to stop it. Grant them ...
Suggested by: Ricky (09 Feb, '21) • Upvoted: 18 Jan • Comments: 0
Adjust Slack Notifications
Slack notifications of new tickets currently detail the machine name when posted to a channel. Whilst useful it can be time consuming to find the specific user of ...
Suggested by: Max (04 Feb, '21) • Upvoted: 2 days ago • Comments: 0
Run tasks or automations when starting the device.
Currently it does not seem possible to perform an automation on PC startup (immediate or delayed). Above all, tasks can only be performed on the connected and ...
Suggested by: Scarafiotti Network (01 Feb, '21) • Upvoted: 28 Oct, '22 • Comments: 0
Checlists in PSA tickets
Members 1 Posted 6 hours ago (edited) Hi, I am very shocked that PSA being as advanced in features as it is, does not have an option to insert a simple to do ...
Suggested by: Jędrzej Piekarski (20 Oct, '21) • Upvoted: 20 Dec, '22 • Comments: 2
Two workflows of the same trigger type enabled
Hello Support, I would like to request having multiple workflows of the same trigger type enabled at the same time. It would be beneficial for our organization to ...
Suggested by: Alexander McLeod (10 Jun, '21) • Upvoted: 27 Jan • Comments: 2
Reporting - include hypervisor statistics
Can we include VMware data into reports, so utilisation, uptime, virtual components health?
Suggested by: Rob A (10 Nov, '20) • Upvoted: 09 May, '22 • Comments: 2
Planned Reporting Virtualization
Event Log Notifications trigger/Linux Notification workflows
Currently, only workflows can't be triggered by monitored event logs or triggered for Linux based scripts. Allow for Event Logs to trigger a workflow as well as Linux ...
Suggested by: Greg Van Laar (02 Nov, '20) • Upvoted: 09 Dec, '22 • Comments: 2
Under consideration Alerting Automation Automation Actions
On logout, don't drop the network connection
When changing user login, the system drops the network connection, and we must start again with a fresh session. This makes it inconvenient at best. It is time ...
Suggested by: Wayne Facca (08 Sep, '21) • Upvoted: 16 Mar • Comments: 1
Probe Discovers Devices on Different Subnets
Ability to select and ask the probe to discover devices for deployment on different subnets. I have multiple small branches and do not want to deploy an agent ...
Suggested by: Adam at PI (11 Jun, '21) • Upvoted: 03 Jan • Comments: 1
Include "Last Seen" Date in Reporting
It would be great if in, say, an Asset Detail report, we could get the "Last Seen" date included. That way we can more easily manipulate data, run queries and ...
Suggested by: Leah (11 May, '21) • Upvoted: 08 Feb • Comments: 1
Enable Automatic License Increase
We are a fairly quickly growing company, and we add workstations regularly. Frequently we go over our license limit and I usually have to purchase additional ...
Suggested by: Jonathan (23 Apr, '21) • Upvoted: 16 Mar • Comments: 1
Allow 3rd Party Custom Titles to be self hosted
The only way a custom title works is if you host the MSI file on a publicly available URL. We want to host this on a private URL that only our on premise Pulseway ...
Suggested by: TomS (10 Mar, '21) • Upvoted: 02 Jan • Comments: 1
Add remote control option for mobile devices
It would be nice to have basic remote control through mobile app. So if we are out of office on call we can do basic device instructions/ see what our users are seeing.
Suggested by: Dave (21 Jan, '21) • Upvoted: 17 May, '22 • Comments: 1
Not all customers of Pulseway are in the US. Please enable regional settings for all aspects of date across the system. This should be a base feature, not an ...
Suggested by: WYE Tom (14 Jan, '21) • Upvoted: 08 Feb • Comments: 1
Patch Management Runs Automatically after System is Registered
When a new system is registered into Pulseway, Patch Management Policy automatically runs on the machine.
Suggested by: Brandon (31 Dec, '20) • Upvoted: 08 Feb • Comments: 1
Create an integration with IT Portal/SI Portal.
Similar in function to IT Glue but much more reasonably priced for smaller MSPs.
Suggested by: Matthew Stein (12 Oct, '20) • Upvoted: 27 Mar • Comments: 1
Under consideration Integration
Show last few tickets or open tickets when entering a new ticket
We would like to see the last few tickets for a client when entering a new ticket. When a client calls, we ask if they have a ticket, we start a new ticket and ...
Suggested by: Doug (27 Jan, '22) • Upvoted: 03 Jan • Comments: 0
Include Macos in reports
Running reports such as asset overview only show windows machines.
Suggested by: Courtland (05 Jan, '22) • Upvoted: 22 Feb • Comments: 0
When forwarding from an internal account (tech) PSA classifies ticket under client account
We have clients that email their tickets directly to tech. It would be nice that if we could forward the email to the email parser and it recognizes that the tech is ...
Suggested by: Doug (02 Dec, '21) • Upvoted: 02 Jan • Comments: 0
Tasks schedule - allow multiple schedule per task
Currently each task can be only schedule once. This is an issue and for organization with people starting at different time of day. This make it hard to properly ...
Suggested by: David (11 Oct, '21) • Upvoted: 31 Oct, '22 • Comments: 0
Client Portal Suggestions
- Allow tickets to be created through Client Portal. - Allow tickets to be created from conversations - currently it's like having tickets in two places. - Allow ...
Suggested by: Jake (29 Sep, '21) • Upvoted: 23 Feb • Comments: 0
You should have the ability to set exclusions/adjustments to certain aspects of a policy on a per device basis. For example if I have a policy applied to ALL ...
Suggested by: Mark G (22 Sep, '21) • Upvoted: 02 Jan • Comments: 0
Add failed login attempts to Pulseway Audit Log
We had an issue with some accounts locking out, due to too many password attempts. In trying to investigate it there was no visibility on the unsuccessful login ...
Suggested by: Simon Gray (25 Aug, '21) • Upvoted: 24 Dec, '22 • Comments: 0
Simplify enroling network devices
Today to enroll a network device the only way is to go through the network discovery image, zoom in and look at every item in in image. It would be nice to be able ...
Suggested by: Søren Masuko Kokholm (17 Jun, '21) • Upvoted: 21 May, '22 • Comments: 0
Customer Portal Google/O365 user login option
It would be nice if my users could just sign in with their google account and/or I didn't have to setup all my users in the customer portal. Even a self registration ...
Suggested by: Ryan Sawyer (01 Jun, '21) • Upvoted: 08 Feb • Comments: 0
Workflow Time Sequencing
Currently there is not a way to directly input a delay for Workflows. This can be an issue when you need to tier several actions one after another that have ...
Suggested by: Hunter Hudson (04 May, '21) • Upvoted: 16 Feb • Comments: 0
On-demand Remote Support Connection
Please add this feature in Pulseway where customers or clients need instant support can give us authority to remote into their computers.
Suggested by: Duke (19 Mar, '21) • Upvoted: 09 Mar • Comments: 0
Windows Updates reports for individual machines
There is currently no way to create a windows updates report for individual machines. There is a report in the legacy section called Windows Updates but it has ...
Suggested by: Darien Allen (16 Mar, '21) • Upvoted: 25 Oct, '22 • Comments: 0
Better chat experience
Integrate the remote control chat and web chat. Keep history of chat with times that they occurred. Have chat window floating out of other windows so you can be ...
Suggested by: Mark Barrett-Hamilton (16 Mar, '21) • Upvoted: 16 Mar • Comments: 0
Better organization options for Tasks and Scripts
I am sure this has been requested but I couldn't find it. Please provide some way of better organizing Tasks and Scripts. Tasks needs a subfolder option, like ...
Suggested by: Jack Riggen (16 Mar, '21) • Upvoted: 29 Jan, '22 • Comments: 0
Reporting - Should include context
Some reports, for example the executive report, include fields named 'CPU usage' and 'RAM usage' but they do not make clear if this is an average (of some type) or a ...
Suggested by: Max (12 Mar, '21) • Upvoted: 18 Mar • Comments: 0
Reference script from another script (script library of functions)
Often when performing script actions its beneficial to be able to include other scripts or information from other scripts so functionality can be shared between ...
Suggested by: Johnny J (08 Mar, '21) • Upvoted: 12 Mar, '22 • Comments: 0
Add Remote Control for Hyper-V VMs via Host
Expand Hyper-V module to include additional functionality to connect a Remote Console session to a Virtual Machine via Pulseway without needing to Remote Control the ...
Suggested by: Jordan Hobbs (21 Feb, '21) • Upvoted: 24 Jan • Comments: 0
add widgets for roles like Exchange or Active Directory
I think it will be good idea to allow a dedicated widgets for Roles
Suggested by: Eyal Meron (17 Feb, '21) • Upvoted: 08 Oct, '21 • Comments: 0
Integration with Huntress Labs.
Suggested by: Jason (11 Feb, '21) • Upvoted: 31 May, '22 • Comments: 0
Ability to Set Screen Resolution
Many times I have to connect to a headless machine. And annoyingly the screen resolution is small. Other times I connect to devices with larger monitors. It would ...
Suggested by: Canadian Dental Services (10 Feb, '21) • Upvoted: 16 Mar • Comments: 0
The ability to connect to and monitor multiple GCP accounts, as per the current AWS functionality, would be very useful, as at the moment I have to use separate ...
Suggested by: Quin (19 Jan, '21) • Upvoted: 27 Apr, '21 • Comments: 0