Ideas for Pulseway

Remote control - View multiple monitors at once

2020-11-30T17:11:22Z

It is very annoying and time consuming to have to constantly switch between witch monitor you are viewing. It would nice to be able to pop up a monitor as another window.

Display Internal IP Address in overview

2020-11-17T16:17:45Z

In the system overview, the external IP Address is shown. The internal IP address should be shown here as well, as there are times when I need to know that information.

Native Bitdefender GravityZone integration

2020-10-27T06:53:39Z

Being able to set policy and settings seamless through Pulseway/Bitdefender per customer/company and client-groups Getting status and indirect logs from Bitdefender clients in Pulseway Minimize the need to use the Bitdefender portal. Being able to provisioning new partner license from Pulseway to partner account in Bitdefender

Native seamless integration between Pulseway PSA and RMM

2020-10-23T18:34:31Z

All objects in RMM should automatically be provisioned instantly as objects in PSA for that account Contracts rules of objects should be more native between the system. All notifications and tickets and similar should be seamless integrated in PSA instead if that product is used and “cleaned” in RMM then. Users on computers should be added/suggested as “employees/contacts” for that account. Users on computers should be added/suggested as “owners” of that computer for that account.

Run 3rd party patch policy on demand for a specific machine

2020-10-16T12:58:39Z

I would like to be able to run 3rd party patch policies for specific machines on demand. This can of course be wished for in workflows, but doing it from the Systems tab would be useful.

Auto clearing notifications

2020-10-13T12:11:44Z

The ability for Pulseway to clear the notification when the condition is no longer true.

Email Button in Reports

2024-05-09T14:28:13Z

In the reports section, and in any section that allows you to email something can we not just have a button or user lookup? instead of me typing in my own email every single time. Or add user lookup. Its a small change but would save lots of time overall; and Pulseway should already know my email because its associated with my account.

Virtual Server Management

2024-05-08T19:08:09Z

The new version no longer allows me to manage VMware servers. I have no visibility to virtual machines in the mobile software. I need the ability to login to vmware and either restart or shutdown any given virtual machine

User/Team level Permissions/Policies

2024-05-08T06:25:17Z

We have an office full of people that we have to restrict the policy permissions on so that they don't cause any mischief on the devices but this also restricts our users permissions since the policies are all at a device level and not based on the teams that the signed in users are a part of. If policies could be applied to users or teams and those were to override the device policies then that would solve this issue and techs like myself could still have full device access while regular users of the remote software would only have the access they need.

Add report of missing application and/or running process

2024-05-03T15:02:52Z

I need to be able to produce a report of a missing application, like anti-virus. Most RMM's support this kind of functionality, "Show me all computers without AV installed" or "show me all computers where AV_Program.exe isn't running". If the program file is present but the process isn't running so while AV is installed, it's not functioning.

Deploy BitDefender to Macs

2024-05-03T14:05:09Z

There is a version of BitDefender available for Mac. It is frustrating that Pulseway cannot deploy BitDefender to Macs through an Endpoint Protection Policy like it can for Windows.

major incident alarm

2024-05-02T17:32:26Z

It would be nice if there was a feature for a "big" alarm. Meaning… for example if you have a critical problem in a specific datacenter, something like 25 pulseway servers going offline at once (not because of Pulseway, but because of a hardware issue there or a communication issue). But as far as the Pulseway mobile app for the on call it guy, all he gets is a "vibrate" on his phone. So, it would be nice if there were some sort of a "grand alarm" that you can specify conditions like : "if servers 1/2/3/4 all down together" > then make the mobile app "scream" (while ignoring phone's silent settings and so on)

RIP ESX(i). Long live Proxmox!!

2024-05-01T20:12:45Z

We moved away from our ESXi. Just a small setup mainley for testing and deployment development. And a great system it is. As it is build on Linux, just wondering ... it would be great if Proxmox gets the same integration as for ESX(i). Which btw will loose a lot of customers that ar elooking for other solutions where Proxmox is high on the list.

Active Directory Unlock User Account Using Pulseway Mobile App

2024-05-01T09:32:51Z

The ability to unlock an AD account which has become locked using the Pulseway mobile app

When looking in to a system, have a menu item to see all Pulseway actions

2024-04-28T11:21:25Z

In Systems/All Systems looking in to a computer, there should be an option / menu item to see all Pulseway actions done on that computer. Like teh workflows, started, the scripts that ran, the patches that have been installed, the remote sessions done, etc, etc.

Ability to print/export to PDF or csv (what is suitable)

2024-04-25T12:05:16Z

For documentation purposes (in prio top/down): - Workflows - Patch Management Policies (especially 3Rd party software!) - Configuration\Profiles - Configuration\Policies - Scripts Can be part of "Reporting"

AI specific for MSP's - mgsgpt.com - please connect to them

2024-04-24T18:47:58Z

Big vendors already have assigned and are available like Kaseya (and ITGlue as a seperate option), Huntress, Sentinel1, Ninja, Jumpcloud, Acronis, Connectwise and much others. The target is to be able to ask questions and to get answers using the interlectual of all these clients. So questions that involves multiple vendors, will incorporate and answer that holds all related vendors. Please all have a look, registration gives you some free credits. I miss Pulseway in this equation. Please connect with them!

Document Workflows

2024-04-24T13:58:01Z

We have build some complex workflows for onboarding. Documenting these is no fun. A lot of printscreens. It would be of great help to be able to print / export to PDF including all info.

Scanning asset tags to show asset information stored in Pulseway

2024-04-23T17:17:11Z

We want to scan an asset tag to bring up the stored information of the asset via app.

Additional Details on Notification of System Registered

2024-04-22T14:07:25Z

Add additional Organization and System name for newly registered systems in the notification email that just lists the below: Hi , System registered. Regards, T1 Pulseway

Restrict access to Terminal and PowerShell

2024-04-19T15:18:37Z

We have a Help Desk team setup in Pulseway for our level one technicians. We have the need to restrict access to certain functions for level one technicians, such as PowerShell and Terminal. The level one technicians really only need access to screen sharing and some other things like Windows Update and script execution.

USB security key and “passkey” support

2024-04-18T06:43:23Z

USB security key and “passkey” support for 2FA

ESET Integration

2024-04-15T11:41:22Z

Integration with ESET Endpoint and regular Consumer packages for a wider variety of products, when it comes to security, ESET is up there reputation based with other antiviruses and endpoint protection and would love to keep using it. Gives another option for those that don't want to use Bitdefender or a unheard of antivirus

Internet Search history Recording

2024-04-15T11:37:33Z

Self explanatory keep a record on Pulseway of employee web searches, to make sure no moral or ethical violations are committed on company property.

Microsoft Office repair function in Pulseway

2024-04-15T11:35:40Z

Setup a button for ease of access to repair the Microsoft office package if a regular repair is necessary.

Patch Management Real-time updates

2024-04-12T16:32:30Z

Patch Management updates are horrendous. You don't get to see anything in real-time from running, installing, completed like one does with scripts. And the refresh is almost non-existent to see when it has finally run. This should run similarly like scripts and show a step by step process to completion.

Remember my preference of sorting in the webapp

2024-04-10T19:32:56Z

I believe all sorting is done on [Creation date]. My preference is to have the default to sort on {Name]. Presently I have to adjust that every time I go to or return to an page. I just tested this with "Custom Fields" - always back on [Creation Date]

Add adready installed Pulseway Agents to Network Maps

2024-04-10T08:28:13Z

Add Devices with installed Pulseway Agent to the Network Map to get the whole view of the Network state.

Pulseway Dashboard - Ability to sort the systems by their tag rather than organisational setup

2024-04-10T08:01:02Z

Ability to sort the systems by a tag rather than their organisational setup when selecting a specific scope. This is to allow the 'Pulseway Dashboard' to be used for Help Desk monitoring key systems i.e. all Domain Controllers are grouped together, Hypervisor hosts are grouped together etc

Monitor for P2P Traffic

2024-04-10T07:17:27Z

Easy way to stop torrenting at work is to be able to block peer to peer traffic on certain machines like a switch per console for example

ChatGPT or any form of Integration with AI

2024-04-10T07:15:50Z

For Easy workflow creation and easy service restarts

File Transfer Alerting

2024-04-05T04:31:58Z

Alert when data over x size is copied, particularly to non-persistent storage.

PSA: Use Location as a filter in Service Desk - Tickets

2024-04-04T18:24:52Z

Please allow us to use a Company Location as a filter in Servcie Desk Tickets. A sub menu similar to using "Ticket Owner" would be sufficient.

Rename / identify mobile devices under Device Access

2024-04-02T20:04:37Z

Under Device Access is my iPhone. It would be handy to "Rename" the device to "Billy's iPhone" to identify devices in the case one needs to be removed. It's easier to remove Billy's iPhone rather than "91E624324840" wait, maybe it was "91E624324842"?

Trigger/Run workflow from within workflow (Workflow Nesting)

2024-04-02T14:35:06Z

It would be beneficial to all admins to be able to trigger/run a workflow from within a workflow. Pro: - ability to compartmentalize - conditionally trigger existing workflows - easier to view/navigate smaller, individual workflows, rather than one extremely large one - reuse-ability of workflows

Attach file to request support

2024-03-29T04:53:34Z

Provide the attachment option on request support.

Active Employee monitoring

2024-03-26T17:56:25Z

being able to track applications used and as well as automatically pull and filter through search history and look for keywords of not allowed websites.

All data pulled from API needs to match web portal

2024-03-22T13:10:37Z

There are some API calls where the data queried is only updated periodically. However, if you log into the web portal it's updated instantly. For example, getting the list of applications installed on a workstation from the API only gets updated every 24 hours. But it's instantly updated when using the web portal. To make the API more useful, when querying data the web portal & API should be 1:1.

feature request enable keyboard commands using the webApp terminal

2024-03-21T17:20:45Z

Here is the problem,, when I issue a command using the terminal window of a remote machine • ping ad1: This command sends a limited number of ICMP echo requests (usually 4 by default on Windows systems) to the hostname ad1. After sending the specified number of echo requests, the command terminates. • ping ad1 -t: The -t flag tells the ping command to send echo requests to the host indefinitely until it's interrupted. To stop the command, you would have to manually interrupt it by pressing Ctrl + C in the PowerShell window. I am unable to stop the command using the WebApp because it does not support the same keyboard shortcuts as PowerShell does on Windows devices. Ping is not the issue, we needed to run a robocopy command to copy data from a remote machine and due to not able to use certain keyboard shortcut commands like CTRL+C or ^+Q

Patch Management - Apply policy to a Tag

2024-03-21T11:25:54Z

Patch Management - Apply policy to a Tag Would be useful to apply a policy to systems based on the tag rather than having to adding to the system individually when normal organisation i.e. Agent groups do not work

Sort Tags alphabetical

2024-03-21T11:21:27Z

Patching Management - Based on day of month

2024-03-21T11:19:20Z

Patching Management - Based on day of month i.e. 1st Saturday of the month etc.

Task Scheduling

2024-03-20T18:41:44Z

Create an option to schedule a task to occur 1 time in the future and not repeat

machine unmanaged with pulseway

2024-03-19T12:07:44Z

The machine has become unmanaged with Pulseway due to the absence of an internet connection. Is it possible to manage a machine with Pulseway without internet access? The machine is located within the company's intranet. Certain rules are in place to prevent the machine from accessing the internet.

Hyperlink all policies in "Organizations\\\

2024-03-14T20:48:18Z

Presently I can only hyperlink "Device Configuration Policy" and "Monitoring Policy". For "Antivirus Policy", "Patch Management Policy" and "Ransomware Detection Policy" I have to open an addition browser to have a look

Additional security when connecting to computer using a PIN

2024-03-14T20:41:13Z

If the enduser is called to have a remote connection to his computer, the Pulseway agent should give a pin code. This pincode should also be seen bij de Technician. The end-user has the opportunity to ask for this "identification" to be sure he speaks with the proper technician.

Script output should be available in the workflow-history

2024-03-13T19:01:32Z

If you start a script from a workflow and the workflow ran, you click in the workflow-history on that script. In that screen the output should be projected. The same output that one can see in Systems-computer-Scripts-scriptname-output. The info is in the system so there should only be a relation/copy. Seems to me very simple and would help A LOT in maintenance/developing scripts/workflows. Low hanging fruit to me ;-)

As long as a computer is defined in Pulseway, ALL info should be accessible, even when offline

2024-03-13T18:56:54Z

When a computer is offline, to debug quick it is an issue most valuable info is only available when Systems\All Systems\ is online.

Add offline internal IP field

2024-03-11T14:17:08Z

Keep the last know internal IPs for the offline status. Currently only the external IP's are saved which isn't ideal for internal resources.

Datto Cloud Continuity

2024-03-11T09:52:04Z

Add the DattoCloudContinuityInstaller to the Patch Managment