Pulseway agent - do not allow uninstallation

147 votes

You can also uninstall the agent even if the password is set. We either need to have the ability to set via policy to not allow agent uninstallation or not allow uninstalltion without a password.

Under consideration Agent Suggested by: Continu IT (22 Oct, '20) • Upvoted: 24 Apr • Comments: 5

Comments: 5

08 Feb, '21
Calvin Levy
This directly affects ability to control agents reported for billing. We have deleted several on-boarded accounts and they continue to be re-added to the pool.
30 Jun, '21
Zach
You could lock and hide the Pulseway agent then give the user "standard user" control so they can't just uninstall the application. I know it's not perfect but it would work for the time being?
02 Jul, '21
AC_Martin
Not sure if this helps, but you can add a registry key to effectively hide the uninstall option in the control panel, and thus prevent users from uninstalling Pulseway Agent:
1 - Open Registry Editor
2 - Expand the following hive: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{961DDFD8-72C4-436C-99DD-B46EC96EF06D}
3 - You should now see keys related to Pulseway on the right hand side (simply verify this by looking at "DisplayName")
4 - Add a new 32 bit value (DWORD) and name it "NoRemove" without the quotes. Set a hexidecimal value of 1 and then save it.
5 - The uninstall option is now hidden in the Control Panel for Pulseway.
Optional 6 - You can also add NoRepair and NoModify with a hexidecimal value of 1 if you want to prevent those options from the control panel as well.
19 Jan, '23
Dustin
Needs to be like syncromsp
Where to uninstall it requires a password from system
17 Oct, '23
Jacob
I've done something similar to what @AC_Martin described. At install, Pulseway runs an automation that removes the icon from all desktops, hides the Pulseway folder in Program Data, hides it from the Start Menu, and hides it from ALL users in Programs and features to prevent uninstallation. It's not perfect, but it works. Come time to remove the computer from our instance, we simply delete it from our "Manage Systems" section and we're done.