Chat Notification

8 votes

Under consideration Suggested by: AK (19 Feb, '21) • Upvoted: 20 Jul, '23 • Comments: 4

Comments: 4

06 Aug, '21
Will Hathaway
Right now, unless you are in the chat window there is no way to tell if a client has sent a response. When dealing with multiple clients/users the likelyhood that you will be sitting on the chat window is very low and some ttpe of alert would be nice, especially in the mobile app.
12 Mar, '22
Dino
yes i agree... i'm having the same issue... there may need to be one area where all chats come in to... and a seperate chat session shown for each user.. something like messenger
16 Sep, '22
Benoit
This is really a must. I don't really get why you have to stay on the page a detachable page would be cool.
20 Apr, '23
Sam H
Additionally to this, I'd like to see the option for persistent browser notifications as well (beyond a notification within the tab), and pop-out chat windows, so that we can move the chat anywhere on our desktop without needing the browser window open at all. Bonus points if you can add the ability to pin the window above all others, though that would be a browser limitation I'm sure.