Unregister pulseway from webapp to remove it without uninstall

18 votes

Today the pulseway rmm agent must be uninstalled for it to be unregistered from the webapp and not count against a license. Unfortunately this is not always feasible. The device will not always be offboarded* physically or remotely by the MSP.
The option to mark a specific device with pulseway as offboarded would not allow the device to connect to the service any more, with options:
1: disable and offboard
2: disable and wait
(license is freed up and can be reassigned or removed)

When device comes online again, with notification and options when it does tries to connect
1: automatically uninstall it and notify
2: notify and give option about
2a: adopt again (needs free license)
2b: offboard (allow for a series of commands/workflows which ends with 2c)
2c: uninstall

* the process is not relevant to this feature request - this sometimes happens as an MSP and they just need to keep the customer happy.

Under consideration Suggested by: Johnny J Upvoted: 08 Mar Comments: 0

Comments: 0