Client Portal Suggestions

10 votes

- Allow tickets to be created through Client Portal.
- Allow tickets to be created from conversations - currently it's like having tickets in two places.
- Allow users to type custom responses through "Ask a question" troubleshooter.
- Allow more customization options for the "Show a message" option. Pictures, hyperlinks, text effects etc.

Under consideration Suggested by: Jake (29 Sep, '21) • Upvoted: 02 Aug, '23 • Comments: 3

Comments: 3

27 May, '22
Nathan J Scott
+Allow client portal to access Service Desk > Assets Management for their site to view/track report on their assets
08 Jun, '23
Hafizul
also when we want to add end user account under Client Portal, please give option for user to upload csv format if they have a lot of user instead key in 1 by 1.
02 Aug, '23
Guido
Show information/widgets about their computer: patch status, security status, etc