PSA auto refresh tickets page (not tickets themselves though, just the tickets dashboard)
1
votes
The tickets page on PSA does not currently auto update and for a while I was able to use and edge extension that looked at the exact URL of the tickets page and only started auto refreshing with a countdown that I could control and stopped counting down if I clicked into a ticket. This was perfect and no new tickets were missed that had only just been brought in from the email parser but the extension was reported as malware and I have not found another extension that supports this method (they all refresh the tab or the domain, not the exact URL) since.
Would it be possible to add either a mandatory or optional auto refresh on the tickets page?
https://psa.pulseway.com/react/servicedesk/tickets